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About Us Page
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Thank you for
visiting our website.
SouthwestIncense.com
is owned and managed by New Century Marketing.
We are located at 5023 W. 120th Ave., Ste. #329, Broomfield, CO. 80020
Contact Information:
Owners: Frank and Helen Staber
Email: newcentco@earthlink.net
Phone: 303-389-7917
Fax: 303-484-3843
We have had an Internet presence since 1997, successfully marketing
many different products worldwide.
Our current website list is as follows:
NewCentCoProducts.com
NewCenturyMall.com
DesertCanyonGifts.com
GreyWolfTradingPost.com
SouthwestIncense.com
SouthwestWallClocks.com
DeGraziaGifts.com
Artists-Southwest.com
TripleClicks.com
We use PayPal as our payment processor. It is safe and easy
to
use, and you don't have to be a PayPal member in order to use the
system. All major credit cards are accepted and no credit
card
information is available to us.
We ship within 48 hours of receipt of order and primarily use USPS for
domestic shipments.
Please Note! All clocks and thermometers are hand-made to order. Please
allow 7 days for shipment preparation. You will be notified when shipment
takes place.
To check out our Privacy Statement, please click here.
AUTHORIZATION FOR RETURN OR REPLACEMENT
Please call our customer service department within 30 days of purchase
at 720-389-7917 to obtain an authorization to return a defective item
for replacement or credit. Any non-defective item also would need to be
returned within 30 days and will be accessed a 20% restocking fee.
Merchandise will be returned to directly to our facility.
Please email
us for
return instructions.
Return Address:
New Century Marketing, 5023 W 120th Ave. Ste.#329, Broomfield, CO.,
80020, or as instructed by email.
Non-defective merchandise must be in its original inner packaging as
shipped by us or our suppliers including protective packaging material
to prevent damage during shipment. Inner package must not be torn,
marked, defaced, or damaged. Any such returns will be returned at
customer's expense.
If any merchandise is damaged during shipment, it will be covered by
the shipper (UPS, FedEx, USPS, etc.). If you receive merchandise
damaged in transit, please contact our customer service department as
soon as possible. We will instruct you as to the procedure to follow.
Make sure that all packaging including the original outer packing box
is retained.
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